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Travel Forum - Guest Book |
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Brigitte
Homberger " Hi Christian : Yes the tour went very
well. I liked Corcovado a lot. Very unexplored
and not too many tourists. For our next trip
( maybe next year ) I hope... ! we will choose
the car rental option. Thanks again, I hope
I will contact you very soon. Brigitte Homberger.
"
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Brill Henderson EMAIL NOT TO BE POSTED BY CLIENT REQUEST Hi Ms. Brenes,Sorry its taken so long to get back to you. We want to thank you again for a well put together trip. We usually do all our trip planning. Your work with Costa Rica Exotica Natural made for a much more relaxing trip.Your price was very reasonable and the itinerary you put together was just what we were looking for. What most impressed me was that all the transfers by shuttle van were on time and just as planned, even the 4 am one. With the exception of the confusion on the one tour the whole trip was above my expectations. Thank you for your time and effort.Here are a couple recommendation we would like to suggest.1 Once we gave the vouchers to the hotel etc, we did not have a copy, with phone numbers, to refer to or follow up on if, for example, a shuttle van missed the connection. Would it be possible to have 2 copies of the vouchers, one for the service provider and one for the travel to keep?2 You could make up some Costa Rica Exotica Natural tee shirts to give your clients. Good advertising both in Cr and the US. I will try to put some comments on the site tripadvisor.com about our positive experience with you and CRN .Again a big thank you for a good experience.Bill Henderson
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Arthur Jensen arthurs987@yahoo.com
" Good morning Michael: We
are back now... TOO BAD It is very cold. About
the trip, I liked all the destinations. Tamarindo
was very nice... miss the warm sun and great
beaches. I took a short tour to Avellanas Beach
on monday. Monteverde was very interesting,
especially the guided hike into the reserve.
I liked the Santa Elena Reserve a lot. Arenal
Volcano was also very very nice. I liked Volcano
Lodge a lot. Very friendly staff. Thank you
again and thank you for your e - mail. Good
luck. Arthur "
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Chris
chp2@hotmail.com " Buenas dias
Senior: Thank you for asking, good feed back.
Yes well, the trip was as I had dreamed of. Costa
Rica is simply amazing. The roads were a little
funny but everything else it is so great. I will
tell all my friends back home about this trip.
About the hotels, all of them I was very happy
with. You did choose them just the way I told
you right ? The Canopy Tour was great. If I had
to mention the destinations I will never ever
forget about this vacation, I have to say Arenal
Volcano, Monteverde Cloud Forest, Tortuguero (
this was probably the most amazing destination
I have ever been to ). Too bad I missed Corcovado
National park. Anyways Thanks a lot, let`s keep
in touch Michael. Thanks Chris . "
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Richard Jansen (rjansen@cocoreef.bm) " Hello: Kathy
and I would like to thank you very much for all
the work you did as we truly enjoyed our whole
vacation. We couldn’t have wished
for anything better. My apologies for not
getting back to you sooner, but I changed jobs
and have been busy getting used to working at
a busy resort here in Bermuda.
My apologies for not yet sending you the evaluation
form you gave to us. The answers are:
"
Guide
name: Alexis Chavarria
Package
information: excellent
The
hotels: all hotels were excellent and Vista el
Cerro was rustic but good
The
meals were all excellent
The
vehicle condition was excellent
About
the driver: nothing but excellent!!
"
Our comments: ‘the whole vacation
was everything we expected and more. Alexis
was the best driver/guide we could have had.
We will definitely recommend both CREN and Alexis
to anyone that is considering a vacation to Costa Rica! Thank you very much
for making our vacation so great!! "
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Segev Family (segevz@netvision.net.il)
"
We want to thank CREN for our great vacation in
Costa
Rica. Our itinerary
was good (read our feedback) and everything that
was written has been fulfilled with no disappointments.
Alex was a great and human guidance who served
us as much as needed. "
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Linda Hart (travellbughart@yahoo.com)
"
Thank you CREN for a very memorable holiday in
Costa Rica;
our package was superb and we strongly recommend
for anyone interested in seeing (the true Costa Rica) and its wonderful wildlife
scenery. "
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Jordi Puyol turismonatural@yahoo.es
" Hi Chris. Hey looks like this season
is not as good as last year. Any particular
reason for this ? Some guys told me the soccer
cup and terrorism were afecting you guys. Hope
it gets better. Next year... Corcovado and Bocas
for sure. Thanks for the trip and all. "
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| Brett
Gonzales antros1313@yahoo.es
Good morning my friend. I am back home now. I
could not fill the form out while at the hotel
so I am sending you a few comments in this E –
mail.
The trip was great.
Driver ( Juan ) Excellent
Hotels
Tortuguero ( Super )
Cahuita ( Exotic…. Very nice ! !
Arenal ( Amazing… the hotels was great too
)
Monteverde ( Claro de Luna I loved this little
cozy hotel )
Rincon de la Vieja ( Guachipelin was great too…
)
Corcovado ( Marenco is amazing, especially the
private reserve and the beach )
Thanks a lot. I will definitely
recommend you to other people and you can put
me on the FORUM for people asking me about you
guys.
Thanks,.
Brett
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Oded Biran biranos@netvision.net.il
(29 Abril 2006) Israel
“Your services were 100%++.
I will recommend your name to my travel agency
and if you will need recommendations fro people
from Israel – you can send them to me”
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Diane Cree DCree@mofo.com
(25 Abril 06) USA
“I wanted to thank you again
for arranging our trip to Bocas del Toro. It was
an excellent side-trip and very well organized.
All guides were friendly, professional and knowledgeable
-- we really enjoyed the tour around the islands.
I will recommend you and your agency to friends
traveling to Costa Rica, and we look forward to
planning another trip there as well. Thanks again!”
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Robert
and Eileen Jaffe robertmjaffe@gmail.com
Client Name: Robert
and Eileen Jaffe
Please let us know if you have comments or suggestions
regarding this package:
We were very pleased
with the services, communications, arrangements
for accommodations, meals and excursions, the
fair prices and the individual attention to our
needs provided by Christian Valenzuela of Costa
Rica Exotica Natural. In particular, we are grateful
that he hired Alex Chavarria to drive and guide
us for the final 8 days of our trip. Alex became
a true friend of the Jaffe Family. The final portion
of our journey involved a visit to Jabilla, where
our daughter lives and works as a volunteer English
teacher under the auspices of World Teach. Alex
drove through unbridged streams and over unmarked,
one-lane dirt roads that are poor, even by the
most primitive rural Costa Rican standards, to
get us to Jabilla, which doesn’t even appear
on most maps of the country. It took 2 hours to
travel 31 km, despite the fact that he never made
a single wrong turn! Alex drove and guided us
with great skill and good cheer, and helped us
communicate with our daughter’s host family
and co-workers and many of the adults and children
who live in the town. We could never have driven
this on our own; The trip would have been absolutely
impossible without him. We are happy to recommend
Costa Rica Exotica Natural, Christian Valenzuela
and Alex Chavarria to everyone. In particular,
we will specifically recommend C.R.E.N. to Worl
Teach as an excellent travel agent to help families
visit their volunteers in remote locations throughout
the country.
Your Personal
E-mail: robertmjaffe@gmail.com
Would you permit
us use your e-mail address for recommendations?
Yes __X___ No
_____
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Shmuel
M. Gitlin shmuel@rampal.com
Dear Mr. Valenzuela
I would like to
thank you for your services during our (me &
my wife) stay in Costa Rica. The whole trip was
very enjoyable for us and arranged well. Alex
gave us excellent time by both driving & guiding.
The tour to Tortoguero was very interesting.
Kind Regards,
Shmuel M. Gitlin
Chief Financial Officer
RCS
T: +972.3.615.9999 ext. 155
M: +972.52.615.9266
F: +972.3.615.8874
shmuel@rampal.com | www.rampal.com
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Albert and Family. only4nature@hotmail.com
The trip was terrific. The hotels were
super, the guide was super fun, the tours were
just what we expected. However, next time I
want to go do the Lands in Love Canopy Tour.
We loved Tabacon resorts and its Spa. We totally
loved Corcovado National Park, we loved Tortuguero
too. Arenal was a lot of fun and we saw the
Arenal at night. Great views of lava and fireworks.
Monteverde was great. We had a lot of rain,
too bad. Thanks Michael for the trip was a dream
man. Al & Family.
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John Davenport
jjdavenport1@gmail.com To Costa
Rica Exotica Natural and Travel Forum Costa
Rica. I want to thank you for what we consider
the best vacation we have ever had. Everything
was as we expected and as we were told by you
guys when we were emailing. I will recommend
you guys here in the States and all over the
state of Carolina. Than k you guys. John.
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Richelle Rosenbaum richelle.lenee@gmail.com
Dear Christian, I just wanted
to thank you so much for arranging our trip to
Costa Rica. It was so much fun and so well organized.
Everything went flawlessly and everyone was very
nice. Thanks for coming to see us the first day
we were there. We greatly appreciate your professionalism.
We will definitely recommend your services to
our friends and family who choose to visit Costa
Rica in the future.
Sincerely, Richelle
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Katherina
Choka rkmchoka@comcast.net
Dear Christian, Thank you for your message. First,
I want to let you know that we appreciated all
that you did in preparing a wonderful adventure
for us! Your personal attention, and communication
with us along the way was excellent.
Here are few comments:
Arenal: The Volcano Lodge was
great, and the Eco Terminales was just excellent.
I am very glad to know that it is a family owned
operation, and the food was very good as well.
I enjoyed the beautiful arrangement with the hot
springs, very special. Cano Negro tour was very
very good. The guide was excellent, and the wildlife
was exciting to see. I recommend this tour.
Monteverde: we loved the Cloud
Forest, and Selvatura canopy tours was excellent!!
We appreciated the care and attention they took
for everyone. We had a very good time there. Hotel
Establo was not our style. To big, too many people,
and not very personal. The Tico's were very nice,
as usual. Next time, we would like to consider
another place, perhaps the "Belmar"
or Heliconia. I would recommend the women's co-op
to anyone who visits...this was special.
Manual Antonio: This was incredible
as well. La Casita Eclipse was perfect. Thank
you for getting the place 104. A whole family
of white faced monkeys came to see us as soon
as we arrived. This was a beautiful place, very
international, and people lovely. I would stay
here again for sure. The Manual Antonio national
park was excellent. And the Damas Island Kayaking
was so great! I do recommend that people need
to be in pretty good physical condition to do
this. The guide was telling us some stories of
very unfit (too heavy, too old, or too young)
poeple for the tour, which makes it rough on the
guide. It is some work, but, great fun. The guide
was excellent.
Ronald: Ronald was a highlight
on our trip! Every day we looked forward to seeing
him, and we could not have had a more special
person to be with us. He was excellent in every
way. He showed us so many different things about
the country, and made this trip very special.
I would highly recommend him to any other travelers
that need this arrangement.
Thanks again for arranging this
memorable trip. I was so impressed with how Costa
Rica trys to take care of it's animals, and trees.
The people were very nice. I enjoyed to food.
I will be happy to share our experience, and your
tour company with others.
Sincerely,
Katherina Choka ~
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Manuela S. manuelasiegfried@hotmail.com
Cristian::: Thank you for the
trip. Everything went very well. Here are some
comments to you: Volcano Lodge, although nice
view, lacks the charm of the other hotels you
included in our itinerary. Compared to Laguna
Lodge for example, it was quiet dissapointing.
Evrything else was super great. Maybe some people
like Volcano Lodge, I did not. Next time, please
send me to Montaña de Fuego instead.
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Robert Puschendorf
rpuschen@gmail.com The tour
was very nice and interesting. The hotels where
fine. We saw some nice activity in La Fortunas.
Thank you.Rob.-
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Craig Jameson
craigjame978@gmail.com
To: Costa Rica Travel Forum
Following are my comments.
I want to thank you guys at Costa Rica Exotica
Natural. The trip was great. We had lots of fun.
We will be back soon and we will recommend you
to other friends of ours that might also be interested
in visiting this beautiful country.
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Joshua- Thank you C.R.E.N. and
especially Kattia for a wonderful time in Costa
Rica. The time we spent in your country was some
of the best quality time we have had in years.
– Brig and Joshua McClure.
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Rosy Dear Christian and Katttia: We are back home now and just got your email, which surprised us very much, what a fast follow up service… We had a wonderful time in Costa Rica and we will definitely come back next year. Keep in touch.
Jack and Rose
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Marcus Dear Cristian…
This is my feedback.
We LOVED Tortuguero, attached I am sending you some pics.
Arenal was OK but it was raining during our visit to the crater, so we only saw our own umbrellas and our feet, but I guess this is part of nature. Everything else was GREAT.
I loved Nosara and so did Tina, she actually asked me to move down here… I told her NO CASH…
Thanks guys…Marc |
Theodore Gussling Christian, so we are back in la now. Just wanted to drop this short note and tell you guys how much we enjoy our trip. Thanks for everything.
I hope this crisis will not affect your business, I heard it has done some “ damage “ to the travel industry worldwide. But you guys should be fine, you do a great great job. Cheers.
Ted |
Srinivas Alladi
Christian / Michael
I would like to thank you for all the arrangements you made during our stay in Costa Rica. We had a wonderful time and Ronal was an outstanding Guide for us during the trip. We were able to see a lot of the local sites thanks to him. The choice of hotels was pretty good and the weather actually worked in our favor the entire trip.
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Marylkin Henderson
Dear Kattia,
Please forgive me for being so slow in returning your questionere. Finally, it is attached to this email. (I know that Bill did respond by email)
I want you to know that our vaction in Costa Rica will be long remembered as one of the best we have ever taken! THANK YOU ! You live in a beautiful country with a lot of variety in natural resources and many nice people.
For clarification, the reason we thought the Corcavado Tour was included in what we already paid, was your email of October 29, copied here.....please see Day 8, below. (We had printed this schedule and brought it with us)
It was such a pleasure to meet you! It was nice to put your face and sweet personality together with your emails, to know you a little better. Your preparation was very complete and helpful. We hope to send our friends your way for travel arrangements.
We wish you all the best in your work and life!
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Mr. and Ms. Freeman:
Hi Christian,
Just a quick e-mail to say how much we enjoyed our vacation.
All the arrangements were excellent & we couldn't fault anything.
Pick ups & transportation were both punctual & efficient.
Particular praise to our driver in Heredia (sorry cannot remember his name) for the way that he looked after us.
We would happily recommend CREN to anyone that may be thinking of visiting Costa Rica.
Please feel free to use this e-mail as a recommendation for your company.
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Ellen Davies :
Feel free to use my recommendation anywhere you'd like to, but I prefer not to use my email
address as I really don't want to handle corresponding with your potential clients. Our daughter,
Kelsey, who is teaching in San Ramon de Santa Teresita is definitely going to mention how
helpful your agency was in her report to World Teach at the end of this calendar year. As you might
remember, it was World Teach who recommended your agency to us as we were planning our trip
Kudos to you Christian, and thank you for everything!
Ellen Davis
Greg and Tamara Phillips
TO. COSTA RICA EXOTICA NATURAL Travel agency. The 7 day package you offered and organized for us was the ideal package we were looking for. I will promote you and your travel agency back in Panama Beach. God Bless…
Greg and Tamara Phillips
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Kishor M. Kulkarni
Dear Diego,
I am sending some of my photographs from our recent IIT Bombay Class of 1965 reunion in Costa Rica. Please share them with the farmer with the organic farm, Danny and the river cruise guides. Please send to me the name and contact information for the farmer. Also, what is Danny's full name? Please give my thanks to Mr. Chris Valenzuela of CREN for his working with Mr. Agarwal to plan our tour.
I have also included a photograph of Josie and me so that you know who sent this mail. Both of us enjoyed the trip very much. Thanks again for your excellent help as the tour guide.
Carmel, IN, USA
Rolf Bernhage
De: Rolf Bernhage [mailto:]
Enviado el: domingo, 29 de noviembre de 2009 13:27
Para: Costa Rica Exotica Natural
CC: ubernhage@telia.com
Asunto: SV: Your Opinion about CREN services
Your arrangement for our tour was in all respects very good. First of all it was nice to meet you personally.
Everything worked out exactly as you promised. We are very satisfied with our tour. Costa Rica is an interesting country. All people we met were nice to us and there was no problem. The guide from San José to Tortuguero, Ana-Maria was just excellent in all respects.
I have trie to fill out your form for customers satisfaction, hope it works and that you will receive it, if not please let me know.
Back in the cold, wet and dark Sweden we have a bright memory of Costa Rica.
Our friends will be informed about our experience and most likely some will do this tour. We will recommend them to contact you.
and the other 3 happy CR travellers.
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Rolf Bernhage
Good afternoon Christian.
Tailor made All of Costa Rica tour 2009 11 04 - 22.
Finally I managed to fill in your form about the quality of your services.
In addition to this form you will find "other comments" in my e-mail dated 2009 11 29.
Please let me know if you don't receive an enclosed document
Rolf Bernhage
PACKAGE QUALIFICATION
Client Name:_Rolf Bernhage_________________________________________
N° Passengers: 4__ Package name: Tailor made All of Costa Rica_____________
Services from : _Round trip from San José and back again______________________ To : ______________
Address: _________________________________________________
Placesvisited:SanJosé,Tortuguero,CorcovadoNP,Cano_Island,Arenal_Volcano, Tabacon hot_water_springs,LaFortuna_Waterfall,Monteverde_Cloud_Forest_Preserve,
Selvatura_Park,
Manuel Antonio National Park & Beach,Tango Mar Tambor,Tortuga Island, Curu National Park
Guide/driver name: The best guide we met was Ana-Maria from San José. She guided us from San José all the way to Tortuguero and in Tortuguero National Park during 2 days.
Exe Good Fair Poor
Package Information __x___ _____ _____ _____
The Hotels
> Hotel Gran Hotel San José _____ __x___ _____ _____
> Hotel Mawamba Lodge __x___ _____ _____
>Hotel Punta Marenco Lodge __x___ _____ _____
>Hotel Arenal Volcano Lodge__x__ _____ _____ _____
>Hotel Rustic Lodge, Monteverde __x___ _____ _____
>Hotel El Parador x
>Hotel Tango Mar x
The Meals
>Breakfast ___x__ _____ _____ _____
>Lunch ___x__ _____ _____ _____
>Dinner __x___ _____ _____ _____
Vehicle Conditions __x___ _____ _____ _____
* Phone: (506) 2560.8060 * Fax: (506) 2263.9393
* Web : www.travelingcostarica.com * E-mail: tours@costaricaexotic.com
Exe Good Fair Poor
About the guide / driver
> Presentation __x__ _____ _____ _____
>Language __x___ _____ _____ _____
>Knowledge __x___ _____ _____ _____
>Individual attention __x___ _____ _____ _____
General Service __x___ _____ _____ _____
Please let us know if you have comments or suggestions regarding this package:
See e-mail From Rolf Bernhage dated 2009 11 29
Your Personal E-mail: rbernhage@yahoo.se
Would you permit us use your e-mail address for recommendations?
Yes __x___ No _____
GUIDE / DRIVER TIP (S) ARE NOT INCLUDED ON THE PACKAGE RATE
Phone: (506) 2560.8060 * Fax : (506) 2263.9393
* Web : www.travelingcostarica.com * E-mail: tours@costaricaexotic.com
Michael Loeys
De: michel loeys [mailto:xxx]
Enviado el: lunes, 22 de febrero de 2010 14:13
Para: Costa Rica Exotica Natural
Asunto: Re: Important Opinion about CR
Returned from Costa Rica, we now realize the true beauty of your country. Our journey was an incredible experience and prepared to perfection by your good care. The 4 wheel drive was a little old and slow in the mountains but we really had no problems. All hotels and excursions were to our satisfaction. We will definitely will recommend your company to our friends and who knows we will meet again some day.
Lyndon Drewlow
Kattia,
Thank-you for planning a wonderful three days in the Monteverde area. I
have attached a couple of pictures of birds that I was able to take at the
Monteverde Biological Reserve. Had a wonderful guide there. Really enjoyed
the Trapiche tour and the Selvatura Park. Hotel was great and all the pick
up times where within 5 minutes of the scheduled times which amazed me. I
found the road up to Monteverde interesting as I don't think there were many
smooth parts the last 20km.
Lyndon
Please let us know if you have comments or suggestions regarding this package:
Ronald was a great guide. He was fun, very knowledgeable and interesting. I would recommend him to anyone interested in visiting Costa Rica. All of the arrangements were very nice and everything went off without any problems.
Your Personal E-mail: Janice Stewart [stewarja@ohsu.edu]
Would you permit us use your e-mail address for recommendations?
Yes _X___ No _____
Janice Stewart
Please let us know if you have comments or suggestions regarding this package:
Ronald was a great guide. He was fun, very knowledgeable and interesting. I would recommend him to anyone interested in visiting Costa Rica. All of the arrangements were very nice and everything went off without any problems.
Your Personal E-mail: Janice Stewart [stewarja@xxxxx.edu]
Would you permit us use your e-mail address for recommendations?
Yes _X___ No _____
Please let us know if you have comments or suggestions regarding this package:
Ronald was a great guide. He was fun, very knowledgeable and interesting. I would recommend him to anyone interested in visiting Costa Rica. All of the arrangements were very nice and everything went off without any problems.
Your Personal E-mail: Janice Stewart [stewarja@ohsu.edu]
Would you permit us use your e-mail address for recommendations?
Yes _X___ No _____
Please let us know if you have comments or suggestions regarding this package:
Ronald was a great guide. He was fun, very knowledgeable and interesting. I would recommend him to anyone interested in visiting Costa Rica. All of the arrangements were very nice and everything went off without any problems.
Your Personal E-mail: Janice Stewart [stewarja@ohsu.edu]
Would you permit us use your e-mail address for recommendations?
Yes _X___ No _____
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